EZYBIT / EZYBIT BRISBANE Privacy Policy
At EZYBIT, we are committed to respecting and protecting your privacy and ensuring
the security of your personal information. We are bound by the provisions of the
Privacy Act 1988 in which these laws govern how we collect, use, disclose and
protect your personal information while using our Bitcoin ATM machines and other
services. This Privacy Policy outlines on how we comply with these obligations under
the current laws.
- 1. Information We Collect
- 1.1. User Data: When using our EZYBIT services, we may collect and store
information necessary for the transaction, including your name, phone number,
driver’s license, Passport number, current and previous address, bitcoin wallet
address, date of birth and any other information required for the purpose of verifying
your identity to comply with AUSTRAC regulations.
- 1.2. Transaction Records: We retain records of Bitcoin transactions for security and
compliance purposes. These records may include information such as transaction
IDs, timestamps, and transaction amounts.
- 1.3 Technical information: This includes information about your device, browser,
operating system, mobile phone, Bitcoin Wallet, IP address and other technical
details when you access our services.
- 1.4 Additional Information: We made ask you for additional information via
telephone, email, within person or on our web site. This maybe include bank and
superannuation statements or other necessary documents which could be viewed by
third party providers for AML/CTF/KYC and our internal compliance purposes.
- 1.5 Personal communication with us: We may collect and use information from
correspondence or you shared with us, such as chats, email, or when you share
information from social applications, services or web sites.
- 1.6 Customer Surveys: We may collect and use information you provide us through
customer surveys.
Sensitive Information: We do not anticipate needing to obtain sensitive
information from you. Under the privacy act this defined is information or opinions
regarding an individual’s racial or ethnic origin, political opinions, members of
political association religious or philosophical beliefs, members of a trade union, or
other professional body, criminal record or health information. If we do require certain
information, it will be under your consent and/or in accordance with all applicable
laws.
- 2. How We Use Your Information.
- 2.1. Transaction Processing: We use the information you provide to process your
Bitcoin transactions and maintain accurate transaction records.
- 2.2. Security: We may use your information to enhance the security of our Bitcoin
ATM machines and to prevent fraud or other illegal activities.
- 2.3. Compliance: We collect and use your data to comply with relevant legal and
regulatory requirements, such as anti-money laundering (AML) and know-your-
customer (KYC) regulations.
- 2.4 Interaction with our web site: We may collection your information, when you
access or use our web site services, content and advertising.
- 2.4 Understanding our customers. We may use or collection your information and
to analyse and understand our customers behaviour to improve our business
practices.
- 2.5 Communication with you. We may need to directly communicate with you
including providing customer support and sending important notices, newsletters,
updates, promotions, market awareness so we can improve our products and
services to our customers.
- 3. Disclosure of Information
- We do not sell, trade, or rent your personal information to other third parties.
However, we may disclose your information under the following circumstances:
- 4.1. Legal Obligations: We may be required to disclose your information to comply
with legal or regulatory obligations of government authorities such as AUSTRAC .
- 4.2. Service Providers: We may share your information with trusted service
providers who assist us in operating and maintaining our Bitcoin ATM machines or
improving our services such as Veriff which helps us with identity verification
purposes.
- 5. Security Measures
We placed great emphasis on security of your personal information. We employ
reasonable administrative, technical, and physical measures to safeguard your
personal information from unauthorized access or disclosure. However, no method of
transmission or storage is completely secure, and we cannot guarantee the absolute
security of your information.
- 6. Retention of Data
We will retain your information for a minimum of 7 years which is required by law, or
for long as necessary to fulfill the purposes outlined in this Privacy Policy.
- 7. Your Rights
You have certain rights regarding your personal data, including the right to access,
correct, and delete your information. To exercise these rights or make inquiries about
your data, please contact us at EZYBIT on support@ezybit.com.au
- 8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other
operational, legal, or regulatory reasons. We recommend you to check our website
occasionally for any amendments on our current privacy policy.
- 9. Contact Us
If you have any questions or concerns about this Privacy Policy or our Bitcoin ATM
services, please contact us at support@ezybit.com.au
EZYBIT / EZYBIT BRISBANE Scam Warning
- Are you the victim of a Bitcoin scam?
- Think to yourself carefully …
- - Did somebody else ask you to come here and use the ATM for them?
- - Are you here to buy coins and send them to a wallet address that you don’t control?
- - Are you being threatened or extorted by hackers or ransomware operators?
- - Has the government or a large company demanded that you pay an overdue bill in Bitcoin?
- - Have you been offered a new job where your task is to take money deposited into your bank account by an unknown source and use it to buy Bitcoin?
- - Did a very attractive lady who you just met on the internet ask you send her Bitcoin so that she can buy a plane ticket or help her sick mother?
- - Has someone offered to sell you an item on the internet like a luxury car or a watch at a price which seems too good to be true? Did they ask you to pay in Bitcoin?
- Remember: Bitcoin transactions are not reversible!!
- If you’re not totally sure about the reason why you are here to use this ATM then stop and get some advice before proceeding.